The Airbrush Shoppe specializes in
custom airbrushing and graphic design. Since
the nature of our product differs from most
off-the-shelf online retailers, we have developed
time-tested e-commerce practices to ensure that your
transaction is safe, secure, and is done to your
exact specifications. We are a verified PayPal
member, and we recommend PayPal for all
transactions. You do not need a PayPal account
to use Paypal for credit card transactions, but we
also take orders by phone for our customers who wish
to provide their credit card information over the
phone rather than through PayPal.
Turnaround time should be 2 wks, from order to delivery, unless discussed with and agreed upon with the artist.
PayPal is a world leader against online
fraud. When you open your PayPal account, you are
invited to confirm your billing and/or shipping address.
A confirmed address is an address that has been reviewed by
PayPal and found to be safe based on information related to
the address. For example, a credit card billing address is
confirmed because PayPal can check that the address is the
same as the address on file at the credit card company.
PayPal provides confirmed addresses to help sellers make
informed decisions when shipping goods. Shipment to an
unconfirmed address renders the transaction ineligible for
the PayPal Seller Protection Policy. Although we will
ship orders to unconfirmed addresses, these orders are
subject to up to a 5 day hold. In those cases, we
reserve the right to request additional buyer information to
process the transaction.
There are several ways to confirm your
shipping address on PayPal:
Add a credit card to
your PayPal account. By
adding a credit card to your account, PayPal can
attempt to confirm your address with your credit
card company. If the credit card company is not able
to confirm your address, you may be asked to
complete the Expanded Use enrollment process to
activate your credit card. Your address can be
confirmed after that process is complete.
Note: Not all credit card
companies are able to confirm addresses.
PayPal Buyer Credit. If approved, the address on
your application will be a confirmed address.
Alternate Address Confirmation. This process
takes several days and is only available for U.S.
Our Guarantee: We
fully guarantee the accuracy of all customization done to
our artwork. If your customized order arrives with
errors or any other discrepancy from the way it was ordered,
we will offer either a replacement or refund at no charge to
you. For non-customized art including canvas and
illustrations, these may be returned according to our return
policies listed below.
On this website, we have attempted to accurately reflect the
actual colors and shades of our products. By selecting
good quality digital photos, we feel that our thumbnail and
large image samples are a true representation of the product
you will receive. However, please keep in mind that
several factors are beyond our control, such as your
computer monitor's quality and brightness, the web browser
you're using, etc. Due to the custom nature of our
products, we are unable to accept returns or exchanges on
customized airbrushing, except in cases where we made
spelling errors. Non-customized items may be
returned, but are subject to a 15% restocking fee per item.
Shipping costs on all non-customized returns are the buyer's
shipping boxes are professionally packed to ensure safe
arrival to you. Where appropriate due to weight, some
packages are double boxed for added protection. We use
environmentally friendly packing materials and recycled
boxes. Shipping insurance is available on all
purchases for an additional fee; please see your shopping
cart details for additional information.
Delivery Options: We
offer UPS Ground shipping only. We currently do not
offer overnight or expedited delivery options. This is
due to the increased risk associated with requests for
overnight shipment. If you have any questions
about the ordering process or about our payment policies,
please email us at
or contact us by clicking HERE.